Privacy policy

The person in charge of the protection of personal information is Anthony Després, President of Techno Lot. For any question about this policy or to exercise your rights, email info@technolot.ca or call 514-944-3939.

Mailing address (correspondence only): 3235 Av. de la Gare, Mascouche, QC J7K 3C1.

Quote and contact form. When you ask us for an offer, we collect:

• your name, email address and phone number;
• the description of your lot (your message);
• the files you attach (inventory, photos). They are sent to us by email; only their file names and the list of equipment they describe are kept in our database.

Ad tracking and visit statistics. To learn which ads and pages bring us requests, the site stores in your browser (local storage, key tl_attr) for 30 days:

• a randomly generated visit identifier;
• campaign parameters found in the link (UTM, campaign, ad set and ad identifiers) and the fbclid (Meta) and gclid (Google) ad click identifiers;
• the landing page, the referring site, the device type and the language.

Pages viewed and clicks on our buttons are also sent to our servers with that identifier. This data contains neither your name nor your contact details; it is linked to your request only if you submit the form.

Meta and Google pixels. When enabled, the Meta pixel (Facebook, Instagram) and Google tags (Google Ads, Google Analytics) set their own cookies and tell these platforms that a visit or a request took place. Meta and Google process this data under their own privacy policies.

Exchanges with our team. Emails and calls about your request (pickup, offer, payment) are kept to follow up on our business relationship.

Security log. To protect the site against fraud and attacks, our servers record certain technical events, along with the IP address and browser.

• to assess your lot and prepare an offer;
• to contact you about the offer, pickup and payment;
• to measure the effectiveness of our ads and improve the site;
• to protect the site and the form against spam, fraud and attacks;
• to meet our legal obligations, including accounting and tax requirements.

By submitting the form, you consent to the use of your information for the purposes described above. We only collect what is needed for these purposes.

You can opt out of tracking by blocking cookies and local storage in your browser settings, clearing the site's data or using an ad blocker. The site and the form keep working normally.

We do not sell or rent your personal information. We only entrust it to the service providers needed to run the site and our tools, who may not use it for any other purpose:

• Supabase: database hosting;
• Resend: email delivery;
• Hostinger: website and mailbox hosting;
• Anthropic: processing of certain emails and of the files attached to your requests by artificial intelligence, to extract the useful information (this data is not used to train its models);
• Google: calendar of our pickup appointments (company name and address);
• Meta and Google: ad measurement, when their pixels are enabled.

Some of these providers store data outside Québec, notably in the United States. We choose them for the security measures they offer, but your information may then be subject to the laws of those places.

• Quote requests are kept for as long as needed to handle your request and follow up on our business relationship, then destroyed or anonymized once they are no longer useful, at most two years after our last exchange if no transaction takes place.
• Information related to a completed purchase is kept as long as tax laws require (generally six years).
• Tracking data stored in your browser expires after 30 days.
• The security log is automatically deleted after 90 days.

The site is served over an encrypted connection (HTTPS). Access to our internal tools is protected by authentication and limited to team members who need it. If a confidentiality incident presents a risk of serious injury, we will notify the people concerned and the Commission d'accès à l'information.

At any time, you may:

• request access to the information we hold about you;
• have it corrected if it is inaccurate or incomplete;
• withdraw your consent or ask that it be deleted;
• obtain a copy in a structured, commonly used technological format.

Email info@technolot.ca. We reply within 30 days. If you are not satisfied with our answer, you may file a complaint with the Commission d'accès à l'information du Québec.

We may update this policy. The date of the last update appears at the top of the page; the version published here is always the one that applies.